Monday, October 1, 2012

PC86 - Informatica Services Not able to Start



Informatica Repository and Integration Services will be Not able to Start and you can view below error codes in admin console and server logs

ERROR CODES: [CNX_53021 ],[DOM_10022], [LGS_10048],[DOM_10055],[SPC_10050],[SPC_10013],[SPC_10008] and  [InfPrivilegeSynchronizationEngine]

Logs:

Admin Console:

ERROR Mon Sep 24 00:00:33 2012 1833290048 CNX_53021 Received an invalid request.

Service Manager ERROR Mon Sep 24 04:07:21 2012 Thread 2 of 6 in DomainServiceThreadPool DOM_10055 Unable to start service process [INFA8_DEV_REPO] on node [n1_ServerName].


Service Manager ERROR Mon Sep 24 04:07:21 2012 Thread 2 of 6 in DomainServiceThreadPool SPC_10050 The domain failed to restart the service [INFA8_DEV_REPO] after trying for the maximum [3] restart attempts.

Service Manager ERROR Mon Sep 24 04:07:21 2012 Thread 2 of 6 in DomainServiceThreadPool SPC_10013 Process for service INFA8_DEV_REPO failed to start.

Service Manager WARNING Mon Sep 24 04:07:21 2012 Domain Monitor SPC_10012 Process for service [INFA8_DEV_REPO] terminated unexpectedly.

Service Manager ERROR Mon Sep 24 04:07:21 2012 Domain Monitor SPC_10008 Service Process [INFA8_DEV_REPO] output error [/infa/informatica/pc86/server/bin/pmrepagent: error while loading shared libraries: libpmrcore.so: cannot open shared object file: No such file or directory

Service Manager ERROR Mon Sep 24 04:07:17 2012 Thread 2 of 6 in DomainServiceThreadPool DOM_10055 Unable to start service process [INFA1_DEV_REPO] on node [n1_ServerName].

Service Manager ERROR Mon Sep 24 04:07:17 2012 Thread 2 of 6 in DomainServiceThreadPool SPC_10050 The domain failed to restart the service [INFA1_DEV_REPO] after trying for the maximum [3] restart attempts.

Service Manager ERROR Mon Sep 24 04:07:17 2012 Thread 2 of 6 in DomainServiceThreadPool SPC_10013 Process for service INFA1_DEV_REPO failed to start.

Service Manager WARNING Mon Sep 24 04:07:16 2012 Domain Monitor SPC_10012 Process for service [INFA1_DEV_REPO] terminated unexpectedly.

Service Manager ERROR Mon Sep 24 04:07:16 2012 Domain Monitor SPC_10008 Service Process [INFA1_DEV_REPO] output error [/infa/informatica/pc86/server/bin/pmrepagent: error while loading shared libraries: libpmrcore.so: cannot open shared object file: No such file or directory

Service Manager ERROR Mon Sep 24 04:07:06 2012 Thread 3 of 6 in DomainServiceThreadPool SPC_10013 Process for service INFA8_DEV_REPO failed to start.

Service Manager WARNING Mon Sep 24 04:07:06 2012 Domain Monitor SPC_10012 Process for service [INFA8_DEV_REPO] terminated unexpectedly.

Service Manager ERROR Mon Sep 24 04:07:06 2012 Domain Monitor SPC_10008 Service Process [INFA8_DEV_REPO] output error [/infa/informatica/pc86/server/bin/pmrepagent: error while loading shared libraries: libpmrcore.so: cannot open shared object file: No such file or directory

Service Manager ERROR Mon Sep 24 04:07:06 2012 Thread 3 of 6 in DomainServiceThreadPool DOM_10055 Unable to start service process [INFA8_DEV_REPO] on node [n1_ServerName].

Service Manager ERROR Mon Sep 24 04:07:02 2012 Thread 3 of 6 in DomainServiceThreadPool DOM_10055 Unable to start service process [INFA1_DEV_REPO] on node [n1_ServerName].

Service Manager ERROR Mon Sep 24 04:07:02 2012 Thread 3 of 6 in DomainServiceThreadPool SPC_10013 Process for service INFA1_DEV_REPO failed to start.

Service Manager WARNING Mon Sep 24 04:07:01 2012 Domain Monitor SPC_10012 Process for service [INFA1_DEV_REPO] terminated unexpectedly.

Service Manager ERROR Mon Sep 24 04:07:01 2012 Domain Monitor SPC_10008 Service Process [INFA1_DEV_REPO] output error [/infa/informatica/pc86/server/bin/pmrepagent: error while loading shared libraries: libpmrcore.so: cannot open shared object file: No such file or directory

Catalina Log :

2012-09-24 02:47:06,619 INFO [InfPrivilegeSynchronizationEngine] Returning 55 supported privileges.
2012-09-24 02:47:16,919 ERROR [ConfigFacadeImpl] PCSF Error in listAvailableNamespaces.
com.informatica.pcsf.common.exception.PCSFTimeoutException: [DOM_10022] Election is in progress, cannot complete request.

Node Log:

2012-09-24 02:47:25,398 ERROR [Monitor Guaranteed Message File Thread] [LGS_10048] The following error occurred while logging to Log Service: [[DOM_10022] Election is in progress, cannot complete request.].\n
com.informatica.pcsf.common.exception.PCSFTimeoutException: [DOM_10022] Election is in progress, cannot complete request.

exceptions.log

2012-09-24 02:47:25,397 ERROR [Monitor Guaranteed Message File Thread] [LGS_10048] The following error occurred while logging to Log Service: [[DOM_10022] Election is in progress, cannot complete request.].\n
com.informatica.pcsf.common.exception.PCSFTimeoutException: [DOM_10022] Election is in progress, cannot complete request.

ISSUE Services will be not be starting due to missing of  libpmrcore.so file

SOLUTION:
  • Copy libpmrcore.so file from other server to current server path, installation path (/server/bin/)
  • Start infaservices from tombin path
  • Verify Repository and integration Services



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